We are Karavancribs, a U.S. company that provides and supports vehicle rental services.
We respect your privacy and are committed to protecting the personal data we hold about you. This policy explains what information we collect about you, how we collect it, the measures we take in our efforts to keep your data secure, and the uses and disclosures we make of it. We also explain the options you have in relation to your personal data.
DATA WE COLLECT
We collect the personal data we need to provide the services you request from us for our operational uses and disclosures (see below) or for such other purposes as you authorize.
We collect your data directly from you, through various channels, and from companies involved in our provision of services to you, including our licensees.
You may provide us with certain information in connection with a transaction or your interactions with our websites and at our locations. When you are asked to provide personal information, you may decline. If you choose not to provide the information, you may not use some products or services. The personal information we may collect includes:
Your name, contact information, date of birth, driver’s license number, and expiration date; Vehicle rental information, including the location of where the vehicle is rented, date of rental, type of rental; Your credit card details; Karavancribs online user account details; Information you provide regarding your marketing preferences or in the course of participating in surveys or promotional offers;
Financial information that may be necessary to facilitate the purchase of a vehicle (Additional notices, if necessary, will be provided to you at the time of that transaction.)
Additional contact information about you that we may obtain through third parties with whom we do business (e.g., travel agents, tour operators, rental lead providers, or similar providers).
Certain technologies are used on our websites, our apps, and other eCommerce media, including cookies and Pixel Tags, to collect data about your visit to our site and the sites we advertise. You may choose to restrict the use of cookies.
INFORMATION COLLECTED AND STORED AUTOMATICALLY
By visiting our websites, certain information may be automatically provided to us by your computer. For each visitor to our websites, our web servers automatically recognize the visitor’s domain name or IP address. An IP address is a number assigned to your computer when you connect to the Internet. As part of the Internet protocol, webservers can identify your computer by its IP address. In addition, we may collect your browser type and operating system as well as your internet service provider (ISP), referring and exit pages, date and time stamp, and/or clickstream data. We collect similar information when visiting our websites with your mobile device, including mobile device brand, model, mobile operation system, and carrier.
USE OF COOKIES AND SIMILAR TECHNOLOGIES
Karavancribs and our partners use cookies, pixel tags, etags, HTML 5 storage, and similar technologies on most of our sites and in promotional emails which we may send to you.
VEHICLE OPERATION AND LOCATION DATA
Our vehicles may be equipped with manufacturer-provided or particular onboard technology such as OEM equipment (“On Board Technology”). Some on-board functionality may or may not be active during rental periods. OnBoard Technology may provide us use of, disclosure of, or access to (1) crash data and (2) operational condition, mileage, diagnostic and performance reporting of vehicles (“On-Board Data”), as permitted by law.
HOW YOUR INFORMATION MAY BE SHARED
We may disclose the information we collect from and about you to our subsidiaries and Licensees to provide the transactions you have requested and (with your consent) for marketing purposes. In addition to those stated within this Policy, On-Board Technology data from rental vehicles may be disclosed to, accessed by, or used by Karavancribs our subsidiaries, emergency service providers, insurance specialists, and others who may assist in investigating an accident, service operators, or those with whom we have a legal or contractual obligation to provide such data. These lists are subject to change from time to time, and you should periodically check the site for changes.
We also may disclose your information to other third parties:
when required by law or in response to legal process;
without legal process in response to a request from law enforcement relating to a criminal investigation;
to protect our rights, privacy, safety or property, or of the public;
for administrative or technical support or other business purposes to facilitate our transactions with you
to analyze our data, conduct mobile analytics services, or to maintain and improve our services;
to permit us to pursue available remedies or limit damage that we may sustain;
to enforce the terms of any rental or sales agreement;
to assist with the administration of fines, tolls (electronic or toll by plate), penalties, and collection
Newsletters, Social Media Campaigns, Special Offers, and Updates – We will occasionally send you information on products, services, special promotions, contests, customer satisfaction surveys, events, and opportunities to interact with Karavancribs and our community. You can sign up to receive these emails, and social media campaigns from us on our newsletter sign up page and/or during checkout while renting a product;
Service-Related Announcements – We will send you service-related announcements when it is necessary to do so. For instance, if you are on the road in one of our vehicles and require assistance, we might send you an email or text-based notification.
if the rights of another individual might be violated and;
otherwise with your consent.
SUBPROCESSORS
We may disclose your personal information to third-party service providers (such as a Point of Sale or payment processor to bill you for goods or services. These service providers may be located in a country different from your countries of residence, such as the United States or Canada. These service providers are contractually required to maintain the confidentiality and security of your information. However, your information may be accessible to authorities by applicable laws.
We may also share aggregated or de-identified customer information with our advertising and marketing partners.
CUSTOMER REVIEWS
We use third-party vendors to allow you to submit original reviews of our services. You submit original review content to such third-party vendors’ review submission forms and via email may also be published on third-party websites. Personally identifying information is not required to submit reviews. Karavancribs is not responsible for the privacy policies and/or practices of such third parties. The Terms of Use and Privacy Policies of such third parties govern any information you submit.
CHILDREN’S PRIVACY
Karavancribs Services are intended for general audiences and not for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.
USER-GENERATED CONTENT
You may be able to disclose information about yourself in the course of contributing user-generated content on publicly-available areas of our services, such as Share Your Adventure or Photo Contest on karavancribs.com. Your Karavancribs user profile and any information you post there will be publicly available. Your content may also be shared with users of other social media services to which you have chosen to share, consistent with your privacy settings on those services. Such information is unencrypted, public information may be accessed or recorded by us, and there is no expectation of privacy or confidentiality in such information. Any information you submit in such activities can be read, collected, or used by other users. We cannot prevent you from receiving unwanted messages from other users. If you wish that specific content generated by you shall be removed from publicly-available areas of our services, please contact us at info@karavancribs.com.
LINKED SITES
Our websites may contain links to other websites (such as those of our marketing partners), which may have privacy policies that differ from our own. We are not responsible for the activities and practices on these websites. Accordingly, we recommend that you review the privacy policy posted on any website that you may access through our website.
HOW WE PROTECT YOUR INFORMATION
The security of the information you provide is critical to us, and we try to provide secure transmission of your data. For all transactions on all of our websites, we use Secured Sockets Layer (SSL) technology to secure the transfer of information. While we strive to protect your personal information, we cannot guarantee the security of any data transmission over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction to ensure the data’s integrity. We use a combination of technological, physical, administrative, and organizational controls and non-disclosure or confidentiality agreements as we deem appropriate to protect your data. Despite our best efforts, however, no security measures are completely impenetrable.
If you have a user name and password for any of the features on our websites, you are responsible for keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or email for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.
GLOBAL DATA TRANSFERS AND PROCESSING
We will use your information in the country where your service and transaction occur. Please be aware that, unless prohibited by law, your use or continued use of our websites and mobile applications signifies your express consent that information may be transferred to or stored on servers and processed outside the country of your residence, including any of the countries where we do business. Please also be aware that the privacy laws of the United States or other countries where information may be stored may not be as comprehensive or offer as much protection as the laws of other countries, including your country of residence. You may request us not to make such transfers, but if you do, we may not be able to provide some or all of our products or services to you.
Concerning personal data received or transferred, Karavancribs is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Karavancribs may be required to disclose personal data in response to lawful requests by public authorities.
CHANGES TO THIS POLICY
We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
CONTACTING US
The accuracy and completeness of the information we collect are very important to us. We make efforts to ensure that the information we have is accurate and up-to-date. In addition to the options provided to you in this Policy, if you wish to opt-out of direct marketing or review, amend, correct, or update personally identifiable information we have collected about you, contact us using the information provided below.
For email marketing, please use the unsubscribe link located at the footer of each email. For certain countries, you may also have the right to object to some processing of personal data or to have your personal data removed. You may contact us via email at info at Karavavancribs.com.
If we cannot resolve your privacy complaints to your satisfaction, we provide a third party, free of charge to resolve any dispute.
Karavancribs, LLC 18117 Biscayne Blvd Miami, F, 33160