Regular hours of operations are Monday through Saturday, 9 AM – 7 PM. The earliest pick-up is 9 AM (eastern time), and the latest drop-off is at 7 PM. If you want to pick up the vehicle earlier, please call the office and fill out our “Special Request” form. It is not often that we can accommodate earlier pick-up times; it depends on the season and availability of staff. If you decide to return your van after hours, there will be a dropbox to leave your keys. Please note that the van will be inspected the following morning before returning the deposit.
The vehicle must be dropped off by 11 AM on the agreed return date to avoid late fees. Customers are charged per night, so, ideally, you drop it off during allotted times. There is a 1-hour grace period (please call if you will be late). If the vehicle is dropped off after 11 AM, you will be charged a full-day rental.
We are closed on major holidays: Thanksgiving, Independence Day, Christmas Eve, Christmas Day, Labor Day, Juneteenth, and Memorial Day.*